- Category: Blog
- Published: Monday, 21 August 2017 10:58
- Written by Tim Leverett
Consider this: You’re an ecommerce retailer trying to grow a loyal and happy customer base. You have invested significant time and resources into developing a great product offering, an easy-to-use website, perfectly designed and executed marketing campaigns, and an exceptional customer service team. With these factors in place, you feel confident new customers will find you and return customers will keep coming back.